Questions our customers often ask us

Cancellation
  • Can I cancel my booking?
  • Are Spabreaks.com bookings refundable?
  • If I wish to cancel my booking can I get a credit note?
View all 4
Booking
  • How do I make a booking?
  • Do all guests have to book the same package on the Spabreaks.com website?
Voucher/Credit Note
  • How long are Spabreaks.com gift vouchers valid for?
  • How long is a Spabreaks.com credit note valid for?
  • How do i redeem my Spabreaks.com credit note?
View all 17
Amendment
  • Can I add information to my booking regarding my dietary requirements and allergies?
  • Can I amend the date of my booking?
  • Can I amend the number of guests travelling on my booking?
View all 8
Medical Conditions/Pregnancy
  • Can I add information to my booking regarding medical conditions?
  • Can I add information to my booking regarding my Chemotherapy / Radiotherapy treatment?
  • Can I add information to my booking regarding my pregnancy?
View all 5
My Account
  • Can you tell me more about the Spabreaks.com Loyalty Scheme?
Treatment Times
  • How do I book / confirm the treatment times on my booking?
  • Can I amend the treatment choices of my booking?
  • Can I amend the treatment choices of my booking?