Standard Package Voucher:

This voucher offers a lower price for off-peak days at your chosen venue where demand is less and subsequently the price will be lower. Typically (But not always) this will be Mon-Thurs & Sun for overnight stays and Mon-Fri for spa days. Note that these are also subject to the venue's schedule and whether your specific experience is operating on those days. The monetary value of this voucher can be used toward any experience on our website.

Premium Package Voucher:

This voucher offers a higher price for peak days at your chosen venue where demand is higher and subsequently the price will be more expensive. Typically (But not always) this will be Fri-Sat for overnight stays and Sat-Sun for spa days. Note that these are also subject to the venue's schedule and whether your specific experience is operating on those days. The monetary value of this voucher can be used toward any experience on our website.

We’re here when you need us

If you have any questions or need and further support, submit a specific request

Alternatively, you can contact us via:

• Phone: 0800 043 6600
• Email:customerservice@spabreaks.com

Whatever you need, we’re just a click or call away.