Trouble logging in or setting up your account? We’re here to help.

Just so you know, accounts aren’t automatically created when you make a booking - you’ll need to set one up separately if you haven’t already.

First things first: Make sure you’re clicking the right option - ‘Login’ if you’ve already created an account, or ‘Set Up’ if you’re starting fresh. It’s a common mix-up, and an easy one to fix.

Still stuck?

Sometimes, more than one profile can be linked to the same email address, which can cause login issues. If that’s the case, we’ll need to take a closer look for you so you'll need to contact us.

You can do this by either clicking HERE to submit a specific request or alternatively call or email us via the following...

 

• Phone: 0800 043 6600
• Email: customerservice@spabreaks.com

 

Whatever you need, we’re just a click or call away.