While bookings made through Spabreaks.com are generally non-refundable, we work closely with over 500 UK-based spas and hotels, each with their own cancellation policies. Many of our partner venues are happy to offer flexibility - such as rescheduling your travel date or issuing a Credit Note for future use - provided sufficient notice is given.

If you need to amend or cancel your booking, please get in touch with our Customer Services Team as early as possible. We’ll guide you through the options available for your specific booking.

We’re Here When You Need Us

If you have any questions or need and further support, click HERE to submit a specific request.

 

Alternatively, you can contact us via...

 

• Phone: 0800 043 6600
• Email: customerservice@spabreaks.com

 

Whatever you need, we’re just a click or call away.