Spabreaks.com are non refundable, however as we partner with well over 500 different UK based spas and hotels and the specific cancellation policy for each can vary. Many venues if sufficient notice is provided will allow Spreabreaks.com to either amend the travel date or cancel your booking and issue a Credit Note for use at a later date. If you need to cancel / amend your booking please contact our Customer Services Team as far ahead of your travel date as possible and our Customer Services Team will advise you of the applicable options for your booking. Customer Services can be contacted by calling 0800 043 6600, email or by LiveChat